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NATURLATEX 15 YEAR LIMITED LATEX MATTRESS WARRANTY
Natura warrants the Naturlatex latex mattresses to be free from defects in workmanship
for 15 years from date of purchase to the original purchaser with 5 years non-prorated
and the next 6-15 years prorated as per schedule A.
Repair or replacement of the mattress or foundation does not extend its limited
warranty or begin a new warranty period.
Natura will at its option, replace or repair any latex mattress or foundation if
they fail during the warranty period at no charge other than transportation costs.
Natura reserves the right to substitute materials or models of equal value and quality.
This warranty is valid only if you have used a new matching Natura foundation specially
designed for use with our latex mattresses. Use of a platform bed inspected and
approved by a Natura Retailer is also approved as a foundation. Replacement of one
piece does not automatically result in the replacement of the other piece.
The mattress cover is warranted for
two (2) years against faults in the material or workmanship, including any visible
indentation (body contouring) greater than 1 1/2” in the material in the mattress
top.
This limited warranty is provided only to the original purchaser. To validate your
warranty you will be required to produce a copy of acceptable proof of date and
place of purchase. Trade labels and law labels must be intact to identify the bedding.
The warranty does not apply to:
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Normal body impressions
(1½” or less in all sleeping areas) in the top cushioning layers
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Firmness preference
of the product
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Cover (fabric)
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Product sold
for commercial use
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Stains or soil
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Burns
Natura is not liable for incidental or consequential damages arising through the
use of this product.
Body impressions are a normal occurrence with your new mattress and indicate that
the cushion layers in the topper are conforming to the natural contours of your
body in the first several months. Impressions up to 1 ½” are to be expected and
are not a suggestion of structural failure.
Schedule A
Years 6-15 Prorated Warranty
If your Naturlatex latex mattress becomes defective due to workmanship within 6-15
years from date of purchase Natura World will replace the mattress at a pro-rated
cost of use of 1/15 of the original purchase price per year from the year shown
on the bill of sale, provided that the conditions outlined above are met.
Revised January 1, 2007
Natura Warranty B
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